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Store Policy

Kim Label
RETURN FORM
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We will gladly accept your return for a refund or exchange within 14 business days along with this return form.

Return Order to:

Returned items must meet these requirements:
  • Returned within 14 business days of receipt of receiving your order.
  • In original packaging, unworn condition, free of make-up stains and free of odor.
  • Accompanied by this return form.
  • Shoes must be repacked in their shoe box(es) and placed in a protective box.
Non-returnable items include (refunds/exchanges not accepted): Formal gowns, sale items, accessories, and undergarments including lingerie, swimwear, and bodysuits.

Shipping: Customer is responsible for shipping fees to send the return back to INF Boutique and for re-shipping for exchanges.

Return Processing time: Once we have received your package, your return will be processed within 3-5 business days. You will be notified via email once your return has been processed. If you have requested a refund, please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 2-5 business days). Original shipping charges are non-refundable.
How would you like for us to handle your request:
___ Refund for items(s) price via original payment method
___ Exchange for another item/size/color
Order Number: ___________________
Order Date: ______________________

Name:___________________________________________________________________________

Shipping Address: _____________________________________________________ APT/STE: ____

City: __________________________________ State/Prov: _______Zip/Postal Code: ____________

Phone Number: _________________________ Email Address: ______________________________






Items Returned:

Product Number
Product Description
Size

Color

Reason
Quantity
Price





 










Exchanges:

Fill out the following only if you are exchanging your items. Indicate which item(s) you would like:


Product Number
Product Description
Size

Color

Quantity
Price
For Office Use Only






 




           







Replacement items that are more costly than the original item returned will be charged the difference in cost plus re-shipment costs via your credit card:

Fill out the following only if you are exchanging your items.


Credit card type: _____________________ Credit card number: _____________________________

Expiration date: ______________________ CVV number (3 digits on back): __________

Billing address associated with credit card:

Name:_______________________________________________________________________
Address: _________________________________________________________ APT/STE________

City: __________________________________ State/Prov: _______Zip/Postal Code: ___________